FAQ’s

Do I need Council Approval to install an on site wastewater treatment plant?

Yes. Your Effluent Disposal Report will need to be submitted to Council along with relevant application forms and fees.

Can you provide me with a quote without an Effluent Disposal Report completed for my site?

We are certainly able to meet you on site to discuss your options and provide you with an estimate only of costs involved.

How much does it cost to have an Effluent Disposal Report completed for my site?

Costs vary for each engineer providing this service for you; however expect to pay approximately $650 – $800 per Report. We are able to assist in arranging the report to be completed for you.

Do all wastewater treatment plants treat the effluent to the same level?

No. The different levels of treatment are Primary, Secondary, Advanced Secondary with Nutrient Removal. Your Effluent Disposal Report will indicate the level of treatment required for your site. The level of treatment required will also be a factor in which treatment plants will be suitable for your site.

How long does it take for Council approval?

Once the Effluent Disposal Report is completed and submitted to Council, it takes up to 10 business days for approval.

How long will my installation take?

Once the Council has approved your project, the installation will take 1-2 days. This is site specific and for more complex installations, expect longer installation times.

How will my treated effluent be dispersed?

The treated effluent can dispersed by trenches, surface (sprinklers – above ground) or subsurface (drip – below surface) irrigation.

If I surface irrigate, does the effluent need to be sterilized?

To surface irrigate the effluent must by treated prior to dispersal. This is done
by the use of chlorine, UV light or membrane filter.

Does my treatment plant have to be serviced as per the manufacturers service guidelines and is the scheduled servicing of my system compulsory by Local Council?

Yes, your treatment plant must be serviced as per the Manufacturers servicing schedule guidelines and a complete Maintenance/Service Report issued to Council. This is Local Authority Law. 

Why Choose Us?

Trusted & Licensed Experts with over two decades of Experience

We have been a leader in domestic wastewater treatment supply, installation, and servicing for over 20 years, providing tailored solutions to meet unique site and regulatory needs.

This experience brings both technical expertise and deep understanding of local council regulations.

Comprehensive, Customer-Focused Service

From start to finish, we handle everything—site consultations, effluent disposal reports, council approvals, installation, commissioning, and ongoing servicing—with professionalism and clarity.

We even offer no-obligation site visits and free consultations to guide clients through the process.

Highly Qualified & Transparent Technicians

All our technicians are QBCC licensed, and we ensure the homeowners are always notified before any property access. No surprises—just clear communication and adherence to consent.

Premium Systems from Leading Brands

Fuji Clean, Taylex, Aussie Treat and more, we offer systems that deliver advanced secondary treatment, lowpower operation, and options like surface, subsurface or trenches for effluent dispersal.

These systems are designed for performance, reliability, and council compliance.

Rave Reviews & Smooth Installations

Clients consistently praise us for our professionalism, attention to detail, and seamless project execution.

Testimonials

"Had a difficult area to install new Septic, Jamie and his son were completely professional and knowledgeable suggesting how to go about the install. Great communication from the first visit and quote, keeping me up to date with all council submissions to date of installation. Very competitive pricing, fantastic finish, 5 stars. Would highly recommend Jamie, excellent work."
JB
Sunshine Coast
"Had a lot of different quotes and information on different systems from companies everywhere from Noosa- Northlakes. Jamie and Sonia from H2Gold were so down to earth and happy to find a solution in our budget. Jamie was able to explain things to me clearly without being condescending which seemed to be quite the ask from other teams I met with. I've ended up with a great solution, within my budget and all of the council permits etc were handled without causing me any more stress. They also organised a site report which other companies wanted me to pay for separately. On the day, Jamie came to site with a couple of other workers. The two younger guys were extremely friendly, well mannered and respectful of our property and this also put my mind at ease. Sonia has been wonderful on the admin and customer service end. Prompt replies to all my questions and clear communication. I have no doubt if any issues arise, we will be taken care of. I wont hesitate to recommend the H2Gold team to anyone I know and I'm happy that we got to use locals in the end."
SH
Sunshine Coast
"Thank you to Sonia and the team at H2Gold for the wonderful communication, service and advice with our Septic Tank. Having recently purchased a home and not aware of the workings of the system in great detail, this was all explained by our technician Matt as well as detailed information sent to us by Sonia. This company will continue to look after regular servicing for us so we have assurance that the system is working optimally. Thank you, Karen and Mike :)."
K & M
Sunshine Coast

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